Quality Management

Here at KCS we take quality management very seriously.

We have recently updated our processes for how we manage quality once a site has gone live. The process comprises 25 steps and 10 templates, all our contract managers are trained on it. Once your site has gone live, we implement these steps in order to manage the ongoing quality of the cleaning.

In addition to quality management of live sites we have detailed processes for setting up new sites. Setting up a new site is a big task, especially for multi site contracts. Our processes ensure this the transition from old to new cleaning arrangements goes smoothly